Impact-Makers Wanted

Swan Valley Hotel | 18/11/2025

About This Role

We’re looking for a reliable Maintenance Team member to join our hands-on team. You’ll carry out first- and second-fix tasks and general maintenance across the property, and be directly involved in significant redevelopment and expansion projects — working day-to-day with a master craftsman. This role suits someone who enjoys variety, wants to broaden their trade skills, and learns quickly on the job.

You must hold a valid driver’s licence and have your own transport, appropriate trade experience (first & second fix), the legal right to work in Australia, and basic English communication skills. Tools are provided and you’ll work in a beautiful resort environment with plenty of practical learning opportunities as part of our growth projects.

 
Who We Are
We’re thrilled to introduce the Swan Valley Hotel resort complex, where our vision is to be WA’s Best Value Small Resort following our multi-million dollar renovation and transformation program.

The resort includes:

• The Swan Valley Hotel: a newly refurbished and upgraded 32-room hotel with unrivalled amenities, including a brand-new outdoor pool area; wellness centre with sauna, free weights, iFit cardio equipment; and a guest laundry and kitchenette.
• The Swan Valley Events Centre: a newly refurbished and upgraded 150 PAX function space with dedicated amenities, including enterprise-grade presentation facilities.
• Gerry’s: Featuring New Haven-style pizzas, pub favourites, hearty sandwiches and toasties, and sweet treats, we’ve got something for everyone. Pair it with craft beer, wine, or great coffee and settle in.
• Supa Golf & Supa Putt: an 18-hole golf course and 18-hole mini golf course that offers an outdoor entertainment venue like no other in Australia.

Our culture

Our group of companies aspires to be the best we can be every day. We are obsessively committed to continuous improvement and repeatable quality, which means operating with candour and regular feedback. Our businesses are highly standardised and process-driven.

We might have multiple businesses and departments in the group, but we are one team with a shared vision, mission, and values. We love hard work and hate politics.

About You
We are looking to attract the top 5%, the naturally driven and self-motivated with ambition and goals, people who are fearless in the disciplined hard work and sacrifices required to succeed. This is not a clock-in-and-out culture; we are building something special. That requires special people.

We are reimagining these businesses from the ground up, which means the only constant is fast-paced change.

Therefore, you must be highly adaptable to change and thrive in an environment that is in a hurry to get things done.

Our commitment to continuous improvement means you must be highly resilient and able to take on feedback without being defensive. Most people don’t like feedback, but those of us who embrace it realise it’s the foundation of personal growth and mastery.

If you view your job as a vocation and not just a job, this might be the place for you.

What We Offer

• Competitive salary with a performance bonus that’ll make your wallet do a happy dance.
• The chance to learn your trade and learn about the inner workings of a hotel, event and function centre, restaurant, cafe, and golf operation and their supporting group functions.
• The chance to make your mark on a Swan Valley institution.
• An inspiring high-performance sports team culture where everyone pushes each other to improve.
• Training and development opportunities.
• Discounts at the resort.
• Employee referral schemes to reward any successful hires endorsed by staff.

To Apply
To be considered for this exciting opportunity, please submit your CV along with a cover letter via the express your interest button that highlights your charisma, creativity, and passion for hospitality.

Be sure to include current references who can speak to your reliability.

Please reference the Position ID (TLNT-145) in your application.

No agencies please and no direct applications. Only successful applicants will be contacted.

Swan Valley Hotel | 15/10/2025

About This Role
Love pizza? We’re looking for someone who’s passionate about dough, toppings, and creating great flavours to join our team at Gerry’s. This is a hands-on role where you’ll learn the craft of New Haven–style pizza while helping us bring something special to the Swan Valley.

If you’ve worked with pizza before, love working in kitchens, and want to grow your skills, this could be the perfect fit.

At Gerry’s, our style is inspired by the award-winning New Haven pizza of Connecticut, USA. Picture this: a Neapolitan-style dough made from premium Italian 00 flour, cold-fermented for 72 hours, stretched extra thin, and fired at 450–500°C for around 90 seconds. The result? A well-charred, flavour-packed pizza with a signature smaller cornicione (puffy crust) and serious character.

 
Who We Are
We’re thrilled to introduce the Swan Valley Hotel resort complex, where our vision is to be WA’s Best Value Small Resort following our multi-million dollar renovation and transformation program.

The resort includes:

• The Swan Valley Hotel: a newly refurbished and upgraded 32-room hotel with unrivalled amenities, including a brand-new outdoor pool area; wellness centre with sauna, free weights, iFit cardio equipment; and a guest laundry and kitchenette.
• The Swan Valley Events Centre: a newly refurbished and upgraded 150 PAX function space with dedicated amenities, including enterprise-grade presentation facilities.
• Gerry’s: Featuring New Haven-style pizzas, pub favourites, hearty sandwiches and toasties, and sweet treats, we’ve got something for everyone. Pair it with craft beer, wine, or great coffee and settle in.
• Supa Golf & Supa Putt: an 18-hole golf course and 18-hole mini golf course that offers an outdoor entertainment venue like no other in Australia. 

Our culture

Our group of companies aspires to be the best we can be every day. We are obsessively committed to continuous improvement and repeatable quality, which means operating with candour and regular feedback. Our businesses are highly standardised and process-driven.

We might have multiple businesses and departments in the group, but we are one team with a shared vision, mission, and values. We love hard work and hate politics.

About You
We are looking to attract the top 5%, the naturally driven and self-motivated with ambition and goals, people who are fearless in the disciplined hard work and sacrifices required to succeed. This is not a clock-in-and-out culture; we are building something special. That requires special people.

We are reimagining these businesses from the ground up, which means the only constant is fast-paced change.

Therefore, you must be highly adaptable to change and thrive in an environment that is in a hurry to get things done.

Our commitment to continuous improvement means you must be highly resilient and able to take on feedback without being defensive. Most people don’t like feedback, but those of us who embrace it realise it’s the foundation of personal growth and mastery.

If you view your job as a vocation and not just a job, this might be the place for you.

Key Responsibilities

• Dough Dexterity: Transform pizza dough into a work of art, ensuring it’s the perfect thickness, shape, and texture. This is your chance to be the Picasso of pizza crafting.
• Sauce Sorcery: Craft your secret sauce bases that would make even Nona proud.
• Topping Triumph: Master the art of topping distribution, making sure each bite is an explosion of flavours.
• Oven Operation: Ensure our blazing hot ovens cook each pizza to perfection. You should know the difference between “crispy” and “burnt to a crisp.”
• Culinary Creativity: Experiment with innovative toppings, sauces, and cheese blends to keep our menu fresh and exciting.
• Grime Fighter: Help maintain a spotless kitchen because cleanliness is the first ingredient in our recipe for success.
• Quality Control Freak: Maintain the highest standards of food quality, freshness, and consistency. Only ‘freaking amazing’ makes it out of your kitchen.
• Budget Boffin: Keep the food costs in check, without compromising on the quality and creativity of your dishes.

Qualifications

• Previous experience making Pizza is essential.
• Experience of electric deck ovens desired but not essential.
• A profound love for pizza that borders on obsession. If you dream of pizza in your sleep, you’re in the right place.
• An imaginative flair for creating unique pizza combinations that will amaze and delight our first customers.
• Team spirit and collaboration – because in our kitchen, we’re one big, happy pizza-loving family.
• If you can spin a dough in the air while whistling “That’s Amore,” we’re already impressed.
• An unwavering commitment to food safety and hygiene to ensure our grand opening is nothing but a roaring success.

 What We Offer

• Competitive salary with a performance bonus that’ll make your wallet do a happy dance.
• The chance to learn your trade and learn about the inner workings of a hotel, event and function centre, restaurant, cafe, and golf operation and their supporting group functions.
• The chance to make your mark on a Swan Valley institution.
• An inspiring high-performance sports team culture where everyone pushes each other to improve.
• Training and development opportunities.
• Discounts at the resort.
• Employee referral schemes to reward any successful hires endorsed by staff.

To Apply
To be considered for this exciting opportunity, please submit your CV along with a cover letter via the express your interest button that highlights your charisma, creativity, and passion for hospitality.

Be sure to include current references who can speak to your reliability.

Please reference the Position ID (TLNT-144) in your application.

No agencies please and no direct applications. Only successful applicants will be contacted.

Swan Valley Hotel | 11/08/2025

About This Role
As a member of our event staff team, you will play a key role in delivering high-quality service and memorable guest experiences at a range of events across the Swan Valley region. These include weddings, corporate events, private parties, food and wine festivals, and public functions. You’ll be part of a dynamic, professional, and supportive team that thrives on energy, presentation, and excellent service.

This is a hands-on, guest-facing role ideal for individuals with a strong work ethic, outstanding customer service skills, and a passion for hospitality.

Who We Are
We’re thrilled to introduce the Swan Valley Hotel resort complex, where our vision is to be WA’s Best Value Small Resort following our multi-million dollar renovation and transformation program.

The resort includes:

• The Swan Valley Hotel: a newly refurbished and upgraded 32-room hotel with unrivalled amenities, including a brand-new outdoor pool area; wellness centre with sauna, free weights, iFit cardio equipment; and a guest laundry and kitchenette.
• The Swan Valley Events Centre: a newly refurbished and upgraded 150 PAX function space with dedicated amenities, including enterprise-grade presentation facilities.
• Gerry’s: Featuring New Haven-style pizzas, pub favourites, hearty sandwiches and toasties, and sweet treats, we’ve got something for everyone. Pair it with craft beer, wine, or great coffee and settle in.
• Supa Golf & Supa Putt: an 18-hole golf course and 18-hole mini golf course that offers an outdoor entertainment venue like no other in Australia.

About You
We are looking to attract the top 5%, the naturally driven and self-motivated with ambition and goals, people who are fearless in the disciplined hard work and sacrifices required to succeed. This is not a clock-in-and-out culture; we are building something special. That requires special people.

We are reimagining these businesses from the ground up, which means the only constant is fast-paced change.

Therefore, you must be highly adaptable to change and thrive in an environment that is in a hurry to get things done.

Our commitment to continuous improvement means you must be highly resilient and able to take on feedback without being defensive. Most people don’t like feedback, but those of us who embrace it realise it’s the foundation of personal growth and mastery.

If you view your job as a vocation and not just a job, this might be the place for you.

Key Responsibilities

• Serving beverages at weddings, private parties, and corporate functions
• Providing table service and guest assistance
• Helping with set-up, pack-down, and general event support
• Ensuring high standards of cleanliness and customer care
• Representing our brand with professionalism and positivity

Qualifications

• Valid RSA Certificate (WA)
• Previous bartending or hospitality experience
• A can-do attitude and professional presentation
• Excellent communication and customer service skills
• Ability to work flexible hours including evenings and weekends
• Reliable transport (Swan Valley is not always accessible by public transport)

Swan Valley Hotel | 20/06/2025
We are seeking a highly motivated individual to join our team in Guest Services at our hotel. As the first point of contact for guests, Guest Services plays a critical role in providing exceptional service and creating a welcoming atmosphere for our guests.

About This Role
A Guest Services professional is the first point of contact for guests, responsible for delivering a warm, welcoming, and helpful experience. This role involves greeting and assisting guests, managing check-ins and check-outs, responding to inquiries or complaints, and coordinating with other departments to ensure guest satisfaction. Strong communication, problem-solving, and multitasking skills are essential, along with a professional and friendly demeanor. The goal is to provide a seamless and positive experience that encourages guest loyalty and reflects the organisation’s service standards.

Who We Are
We’re thrilled to introduce the Swan Valley Hotel resort complex, where our vision is to be WA’s Best Value Small Resort following our multi-million dollar renovation and transformation program.

The resort includes:

• The Swan Valley Hotel: a newly refurbished and upgraded 32-room hotel with unrivalled amenities, including a brand-new outdoor pool area; wellness centre with sauna, free weights, iFit cardio equipment; and a guest laundry and kitchenette.
• The Swan Valley Events Centre: a newly refurbished and upgraded 150 PAX function space with dedicated amenities, including enterprise-grade presentation facilities.
• Little Gerry’s: Launching late May, we’re pairing back Gerry’s and going back to our original vision of a simple high-end pizzeria offering served from our Supa Golf clubhouse. Featuring New Haven-style pizzas and our famous pizza pockets, hearty sandwiches and toasties, and sweet treats, we’ve got something for everyone. Pair it with craft beer, wine, or great coffee and settle in.
• Supa Golf & Supa Putt: an 18-hole golf course and 18-hole mini golf course that offers an outdoor entertainment venue like no other in Australia.

About You
We are looking to attract the top 5%, the naturally driven and self-motivated with ambition and goals, people who are fearless in the disciplined hard work and sacrifices required to succeed. This is not a clock-in-and-out culture; we are building something special. That requires special people.

We are reimagining these businesses from the ground up, which means the only constant is fast-paced change.

Therefore, you must be highly adaptable to change and thrive in an environment that is in a hurry to get things done.

Our commitment to continuous improvement means you must be highly resilient and able to take on feedback without being defensive. Most people don’t like feedback, but those of us who embrace it realise it’s the foundation of personal growth and mastery.

If you view your job as a vocation and not just a job, this might be the place for you.

Responsibilities

• Greet guests warmly and provide a welcoming first impression.
• Assist with check-in and check-out procedures efficiently and accurately.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Provide information about services, local attractions, and directions.
• Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs.
• Maintain accurate records and update guest information in booking systems.
• Ensure the lobby, reception, and guest areas are clean and presentable.
• Process payments, issue receipts, and manage reservations or bookings.
• Promote additional services or upgrades to enhance guest experiences.
• Uphold company policies, safety standards, and confidentiality protocols.

Qualifications

• Customer service or hospitality experience, preferably in a hotel or similar setting
• Strong communication, problem-solving, and multitasking skills
• Confident with basic computer systems and hotel booking software
• Friendly, professional, and guest-focused attitude
• Flexible availability, including weekends and holidays
• Willingness to perform a variety of tasks in a small team environment

Swan Valley Hotel | 20/06/2025

About This Role
Are you an experienced, hands-on housekeeper who loves working in a fast paced but polished environment? We’re looking for someone motivated, organised, and detail-focused to join us at our newly renovated hotel in the Swan Valley.

Who We Are
We’re thrilled to introduce the Swan Valley Hotel resort complex, where our vision is to be WA’s Best Value Small Resort following our multi-million dollar renovation and transformation program.

The resort includes:

• The Swan Valley Hotel: a newly refurbished and upgraded 32-room hotel with unrivalled amenities, including a brand-new outdoor pool area; wellness centre with sauna, free weights, iFit cardio equipment; and a guest laundry and kitchenette.
• The Swan Valley Events Centre: a newly refurbished and upgraded 150 PAX function space with dedicated amenities, including enterprise-grade presentation facilities.
• Little Gerry’s: Launching late May, we’re pairing back Gerry’s and going back to our original vision of a simple high-end pizzeria offering served from our Supa Golf clubhouse.Featuring New Haven-style pizzas and our famous pizza pockets, hearty sandwiches and toasties, and sweet treats, we’ve got something for everyone. Pair it with craft beer, wine, or great coffee and settle in.
• Supa Golf & Supa Putt: an 18-hole golf course and 18-hole mini golf course that offers an outdoor entertainment venue like no other in Australia.

About You
We are looking to attract the top 5%, the naturally driven and self-motivated with ambition and goals, people who are fearless in the disciplined hard work and sacrifices required to succeed. This is not a clock-in-and-out culture; we are building something special. That requires special people.

We are reimagining these businesses from the ground up, which means the only constant is fast-paced change.

Therefore, you must be highly adaptable to change and thrive in an environment that is in a hurry to get things done.

Our commitment to continuous improvement means you must be highly resilient and able to take on feedback without being defensive. Most people don’t like feedback, but those of us who embrace it realise it’s the foundation of personal growth and mastery.

If you view your job as a vocation and not just a job, this might be the place for you.

Key Responsibilities

• Perform general cleaning tasks including dusting, vacuuming, mopping, and sanitizing rooms and bathrooms.
• Change bed linens and replenish towels, toiletries, and other supplies.
• Handle laundry duties such as washing, drying, folding, and organizing (if required).
• Follow safety, hygiene, and infection control procedures, including proper use of cleaning products.
• Report maintenance issues or safety hazards to supervisors.
• Communicate professionally with guests, residents, or staff, and respond to basic requests.
• Work flexibly across shifts, including weekends and public holidays, as needed.

Qualifications

• Previous housekeeping experience in a hotel or similar environment preferred
• Strong attention to detail and commitment to cleanliness standards
• Flexibility to work various shifts, including weekends and holidays
• Ability to work independently and as part of a team
• Knowledge of cleaning products and techniques a plus